Executive Leadership
Executive Education

PG Certificate Program in
Global Chief Operations Officer Leadership

Transform into a future-ready COO with global immersion and AI-led insights. Master the transition from functional expertise to boardroom-level strategy.

Duration

6 Months

Starts

1st Nov 2026

Fee

₹2,25,000+ GST

Format

Live Online Weekend Sessions

Offers: 3-day global immersion @ Denmark Innovation Centre
Limited Cohort Seats

Get Program Details

Receive a comprehensive brochure and schedule a call with our counselors.

Minimum 8 years of work experience is required

Market Insight

Global Operations Leadership Today Demands Broader Business Perspective

Today’s operational leaders are navigating far more than processes and execution. Global supply chains, digital ecosystems, AI-led transformation, and cross-market operations have reshaped the expectations from enterprise leadership.

As organisations expand across geographies and functions, operational leaders are expected to manage complexity, enable agility, drive transformation, and align operational decisions with long-term business growth.

The program equips you to:

  • Lead transformation across distributed teams and functions
  • Integrate strategy, technology, and execution at scale
  • Build resilient systems for performance and growth
  • Develop an enterprise-wide leadership perspective
  • Navigate global operational and business complexity
Operational Strategy

Eligibility

Work Experience

Senior Managers to Leaders with an experience of 8 Years or more.

Academic Background

Graduates/Postgraduates in any discipline with at least 50% marks.

Program Highlights

Duration & Mode

6-month live and online program for working professionals

Modern Curriculum

Enterprise-focused curriculum covering operations strategy, AI, supply chain, and digital transformation

Denmark Tour

3-day global immersion @ Denmark Innovation Centre

Case-Led Study

Applied learning through Harvard and Ivy League case studies, simulations, and industry sessions

Program Curriculum

A rigorous 10-module framework designed for global leadership impact

01

Strategic Operations Leadership

1

The Role of the Modern COO

Topics Covered

COO responsibilities, C-suite collaboration, operations as a growth driver

2

Operational Strategy and Business Alignment

Topics Covered

Linking operations with corporate strategy, value chain decisions, cost vs agility trade-offs

02

Operational Efficiency and Excellence

1

Lean Thinking and Six Sigma

Topics Covered

DMAIC methodology, value stream mapping, kaizen, tools: Minitab, JMP

2

Process Re-engineering and Automation

Topics Covered

Workflow analysis, RPA, and tools like UiPath

03

Operations Analytics and Insights

1

KPI Development and Operational Dashboards

Topics Covered

Building performance scorecards using Power BI, Tableau

2

Predictive Operations and Simulation Models

Topics Covered

Scenario modeling, capacity planning using Arena, Any Logic

04

Supply Chain and Vendor Strategy

1

Global Supply Chain Management

Topics Covered

Network design, lead time optimization, risk diversification, SCOR framework

2

Strategic Sourcing and Procurement

Topics Covered

Supplier evaluation, TCO, contract management

3

Inventory and Demand Planning

Topics Covered

EOQ, safety stock, S&OP processes using NetSuite, Blue Yonder

05

Technology and Automation in Ops

1

Industry 4.0 and Smart Operations

Topics Covered

IoT, real-time monitoring, and cyber-physical systems

2

Cloud-Based Operational Systems

Topics Covered

Cloud ERP and integration strategy

06

Digital Transformation in Operations

1

Operations Digitization Strategy

Topics Covered

Designing digital roadmaps, process digitization frameworks

2

AI in Operations

Topics Covered

Predictive maintenance, demand sensing, workforce planning using Google AI, Data Robot

07

Customer-Centric Operations

1

Service Operations and Journey Mapping

Topics Covered

SLAs, CX metrics, and tools: Lucidchart, UXPressia, Freshdesk

2

Last-Mile Experience and Fulfilment

Topics Covered

Reverse logistics, delivery design, and tools like Shiprocket

08

Crisis and Risk Management

1

Business Continuity Planning (BCP)

Topics Covered

Risk mapping, redundancy planning, resilience strategies

2

Crisis Simulation and Recovery

Topics Covered

Risk dashboards and recovery planning

3

Geopolitical and Macroeconomic Risk Management

Topics Covered

Global supply chain disruptions and mitigation tactics; scenario planning for sanctions, tariffs, and embargoes

09

ESG and Sustainable Operations

1

Greener Supply Chains and Responsible Sourcing

Topics Covered

Emissions tracking, circular logistics, ESG

2

Compliance and Impact Reporting

Topics Covered

Operational compliance dashboards and ESG reporting

10

Workforce and Talent Operations

1

Workforce Strategy

Topics Covered

Labor strategy across industries, capacity balancing, and workforce deployment, gig workforce models and contractor optimization

2

Operational Talent Development and Productivity

Topics Covered

Upskilling and reskilling for operational efficiency; productivity metrics (OEE, revenue per employee, throughput); Tools: Workday, SAP SuccessFactors for ops roles

This Program is Designed for

Operations & Business Leaders

COOs, VPs, and Head of Operations seeking global scale.

Senior Managers & Functional Heads

Functional heads aiming for enterprise-wide leadership.

High-Potential Leaders

Fast-track managers preparing for C-suite roles.

Entrepreneurs & Business Owners

Business owners scaling high-growth ventures.

Build Your Leadership Credibility with IIM Udaipur

A Certificate of Completion will be awarded to participants who successfully fulfill all program completion criteria including attendance and evaluation components.

Participants who are unable to meet these requirements will be awarded a Certificate of Participation.

IIMU Certificate

*All certificate images are for illustrative purposes only and may be subject to change at the discretion of IIM Udaipur.

Copenhagen, Denmark
Global Perspective

Expand Your Perspective Through Global Immersion

As part of the program’s global learning experience, the International Immersion module offers participants exposure to Denmark’s innovation-driven business ecosystem. Organised by TimesPro, this 3-day immersion is designed to broaden strategic perspective, encourage innovation-led thinking, and provide insights into a globally recognised start-up and business environment.

Exposure to Danish business culture and operational ecosystems

Industrial visits to leading organisations and innovation hubs

Insights into European start-up and innovation ecosystems

Nordic Innovation Business Meeting Tech Hub Corporate

*TimesPro will be responsible for organizing and managing all aspects of the international immersion component. Participants are responsible for travel and visa-related expenses.

The Esteemed Program Directors

Prof. Amish Dugar

Prof. Amish Dugar

Program Director | Finance & Accounting

"A Chartered Accountant and PhD holder, Prof. Amish Dugar specialises in Financial Reporting, Corporate Governance, Behavioural Finance, and AI applications in finance. With experience spanning professional practice and academia, he brings a strategic approach to financial decision-making, executive leadership, and business analytics for modern enterprises."

Prof. Debanjan Mitrar

Prof. Debanjan Mitra

Program Director | Quantitative Methods and Information System

"Prof. Debanjan Mitra holds a PhD from McMaster University, Canada, and has been associated with IIM Udaipur since 2014. An expert in business analytics, data science, and quantitative decision-making, he combines academic research with practical executive learning frameworks to help leaders navigate data-driven business environments."

Lead Global Operations with Strategic Vision

Join the next generation of enterprise operations leaders.